# Support & beta access

> Tell us what you are trying to do and where the workflow stops.

## Beta access

WLAN Commander distributes Android builds through Firebase App Distribution and Apple builds through TestFlight. [Join the beta using the links or QR codes on Downloads](/downloads/#mobile-apps). Android testers enter their own email; iPhone and iPad testers open the TestFlight invitation.

If signup or installation stops, email **[info@wlangeeks.com](mailto:info@wlangeeks.com)** with your phone platform, tester email and the step that failed.

## Start with the right guide

- [Your first scan](/guides/get-started/)
- [Sensor connection problems](/guides/connecting-sensors/)
- [Missing APs, channels or radios](/guides/troubleshooting/)
- [ESP32-C5 USB flashing recovery](/sensors/esp32-c5/#trouble)
- [NanoPi hardware assembly](/sensors/nanopi-zero2/build/)
- [Image and firmware downloads](/downloads/)

## Report a reproducible issue

For the [unified image](/guides/unified-sensor-image/), we support WLAN Commander setup, image updates, and documented integrations. The inherited WLAN Pi front-panel menus and tool scripts come from the WLAN Pi community; support for their complete upstream feature set is limited. Report a reproducible problem here when it may involve our integration. We will identify upstream behavior where we can and keep the [original contributors credited](/notices/).

Include:

1. App version and build, phone model, and OS version.
2. Sensor board, Wi-Fi adapter, image version or C5 firmware.
3. Connection method and the selected radios/channels.
4. What you expected, what happened, and the shortest sequence that reproduces it.
5. Whether discovery, connection, received counters, displayed results or the saved capture is failing.

Start with a description. Captures, screenshots and diagnostic archives may expose network identifiers, credentials or location. Send only the relevant material you have reviewed and are authorized to share.

## Documentation corrections

Send the page URL and the section that needs correction. For a hardware listing, include the manufacturer part number or exact variant; a shop listing can change while keeping the same title.

## About the project

WLAN Commander is a WLAN Geeks project. [WLAN Geeks](https://wlangeeks.com/) covers the wider work; [PCAPAI](https://pcapai.app/) continues the packet-analysis workflow on the desktop.